At The Whitte Shirt Society, each piece is created with intention through a made-to-order process. This allows us to maintain quality, minimize waste, and deliver refined essentials worth the wait.

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Order Processing & Production

All orders are placed on a preorder basis.

Each item undergoes a production period of:

60 to 120 business days (excluding weekends and U.S. holidays)

Orders are processed immediately after purchase and enter production shortly after. By placing an order, you acknowledge and agree to this timeline.

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Shipping Timeline

Once your order has completed production, it will be shipped within:

3–7 business days

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

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Estimated Delivery Times

Delivery timelines vary depending on your location:

United States (Domestic):

3–7 business days after shipment

International Orders:

7–15 business days after shipment

Please note that these are estimated delivery windows and may vary depending on courier operations and destination.

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Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

From time to time, The Whitte Shirt Society may offer complimentary shipping promotions, which will be clearly indicated on the Site.

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Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees determined by your country.

These charges are:

• Not included in your order total

• The responsibility of the customer upon delivery

We recommend checking with your local customs office prior to placing your order.

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Shipping Delays

While we aim to meet all stated timelines, delays may occasionally occur due to:

• Production volume

• Material sourcing

• Courier or logistics disruptions

• Customs processing (for international orders)

By placing an order, you acknowledge that such delays may occur and are not grounds for cancellation or refund if within reasonable limits.

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Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.

The Whitte Shirt Society is not responsible for:

• Delays or delivery issues caused by incorrect or incomplete addresses

• Packages returned due to address errors

If you notice an error, please contact us within 24 hours of placing your order.

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Lost or Stolen Packages

Once a package is marked as delivered by the carrier, The Whitte Shirt Society is not responsible for lost or stolen packages.

If an issue arises, we recommend contacting the shipping carrier directly.